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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Please advise why there is no plan available for an 82 year old visitor to USA over 20K coverage

A:
There are plans available for that age range up to 50K We advise you contact an agent directly to assist with making a quote. Phone: 866-467-8289
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Q:Why my claim was denied?

A:
Unfortunately Insubuy does not get any of the claim information from the insurance company. You can call the phone number on the back of your ID card to speak to the claims department directly and get the info you need to make an appeal.
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Q:1/Does your PPO plan service Ocean County, NJ?2/ If yes, is it a Medicare Advantage plan?3/ Are you an Aetna owned company?

A:
We are a broker for multiple insurance companies. When making a quote you can look up your zip code for the PPO Network of that specific plan
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Q:Does Safe Travels USA Comprehensive insurance covers cruise travel to Bahamas (8 days)?

A:
Safe travels USA comprehensive covers you internationally as well as the US. The plan covers the bahamas as long as it is not your country of origin.
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Q:Our first flight was delayed which made us miss our connecting flight, We arrived at the airport and that flight was delayed causing us to miss another connection. We missed a day at sea on our first cruise with Viking. I have called tripmate and they said we are denied. I have sent them everything they requested. We are only asking for reimbursement for a day at sea.

A:
We recommend that you call the phone number in the back of your ID card to confirm that travel delay is a covered benefit on your plan and what all of your benefits from.
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Q:Are the flushots covered by my insurance?

A:
Unfortunately Flu shots or any type of preventive care are not covered by any short term travel insurance. Flu Shot FAQ: /flu-shot-visitors-insurance/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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